RUMOR HAS IT
~ Nicki B, Director of Event Sales, TAO
Kelsi and Celeste filled a major void in the industry and created this incredible company that was so badly needed. Their girls are all professional, friendly, and the right look for every event. The VIPER girls are the best at what they do and I use them for all of my event check in needs
RUMOR HAS IT
~ Hanna Kim, Events Director, H.Wood Group
VIPER is my DREAM TEAM, I always use them for my most important events where I need the best coverage on the door and guest list. They handle every guest politely, check people in efficiently and escort VIPs. I have had them handle VIPs/ talent pulls from a back door, and they always do a phenomenal job. I can count on them to be in constant contact with me updating the list all throughout the night. Its always an all around pleasure to work with them!
RUMOR HAS IT
~ Frankie Delgado, Owner, Alliance LA
Celeste and Kelsi have created the best team for operating a door at a venue or events, especially because they know everyone in the city so your VIPs are treated as such immediately. The whole team is made up of very nice girls so they give the customer a better experience at the door because even their denials are given super kindly. No other team handles with such care.
RUMOR HAS IT
~ Sylvain Bitton Partner, Warwick-Aventine-Beso-Maia
Kelsi, Celeste, and Halie are my favorite people to call. Not only can I always count on them to do a phenomenal job running the front of house, I can also count on them for a great time. These girls are fun and easy to work with. They always make sure my needs are met, and everything they do, they do with love. It is a pleasure working with them. They always over deliver.
RUMOR HAS IT
~ Cameron Huston, SVP of NVE
I recommend VIPER to anyone who’s throwing an event that needs a beautiful door team thats expertly run, there really is no one else that can rival their quality of service combined with their level of preparedness.
RUMOR HAS IT
~ Steve Shaw Owner + CEO, Treats! Magazine
When I throw an event, the guest list and front door process is extremely important to me. I’m a big fan of the VIPER team because all my guests are inside efficiently and all the party crashers are turned away quickly but very kindly. The girls run a very tight ship to make sure no one slips through the cracks. They are very hands on and involved in the event process for weeks prior to the party and they custom tailor the door experience to my preference. They have handled an event for me with over 1000 people and I have never experienced a check in process so seamless. Their entire team is also very well dressed and everyone looks beautiful, which improves the overall aesthetic of the event.
- Custom invite option
- Compile RSVPs
- Guest list organization
- Software import
- List updates through duration of event
- Full venue walk through
- Coordination with production
- Coordination + briefing with security
- Streamlined front door process
- Overseeing of entire FOH process (GA / VIP / media, etc)
- Provide wristbands and/or stamps
- Custom tailored front door operation
- Newest iPads
- Hotspots + wifi to run interrupted
- Guest list software
- Barcode scan option
- Quick + efficient // a chic + classy presence
- Check in girls
- VIP entrance management
- VIP Hostess (table runners)
- Cocktail servers
- Bottle servers
- Brand ambassadors
- Departure gift handout
- Coat check
- Directional + greeters
- Celeb pulls from door
- VIP/exec personal escorts inside
- Table tracker creation + handle seating
- Handle table minimums and CC Processing
- Door upsells
- Recap meeting
- Event stats exporting
- Track celebs + impressions
- Collect leads from clientele to boost sales and generate new and return clients
- Physical liaison to clientele + brand representation
The Check In Girl
The VIP Hostess
The Brand Ambassador
You want her running the forefront of your occasion because a VIPER girl is crucial to your event’s first impression.
VIPER girls are instilled with a combined 11 years Co- Founder experience specific to guest list management, door operations and VIP hospitality.
Because of a unique training process and plenty of real world experience, you can count on her for effciency, reliability, and sophistication.
She’ll take care of your attendees, VIPs, talent, and media from the time invites go out to the minute gift bags are handed so that you can focus on enjoying your event.
THE VIPER PROCESS
Meet & Greet
First, we meet the client and hear how they want the doors run! We want to listen to every preference and concern to provide a tailored and awless experience. We’re here to make sure everyone is taken care of, and the doors run smoothly.
Coordinate & Compile
We’re going to coordinate with production, security, and PR. We’ll collect RSVP’s and compile an organized guest list into our software. YEP, we do that too!
Phone Calls & Walk Throughs
We’ll be here every step of the way with you, on conference calls and walk-thrus of the venue. We want to make sure we can create the most streamlined process, and not miss any steps.
Primed & Prepped
We come fully prepared so you can focus elsewhere! Our girls are on brand, ready to go in chic uniform and fully trained. We bring the iPads, hotspots, software, and everything else we will need for the night. And yes, we’ll bring you an extra iPhone charger.
Running Your Show
Rest assured, your guests, VIP talent, and media will be taken care of quickly, kindly, and efficiently at your doors. That’s the VIPER promise.
CONSIDER IT HANDLED
VIPER provides an impeccably chic and expertly effcient door operation; stunning in looks and unparalleled in service. We integrate old school hospitality with new school technology.
The core foundations of The KCH group are simple, but important. We believe strong company culture is vital, and we aim to empower every team member through inspirational ethics, stimulating activities, new opportunities and constant encouraging energy. In every aspect, we focus on taking care of others and bringing progressive change to the world around us, and we begin by starting from within. We believe positive influence begins with us, flows through our team, and expands into our clientele. Above all, we want to encourage people to grow, and leave a positive mark while doing so.
The KCH group lives and flourishes by the principle of creating chic solutions and developing innovative concepts. We bring new ideas to outdated models, and consistently push the limits to disrupt the status quo. Everything we touch is reflected with style and grace as we maintain a sophisticated and modern brand. The KCH Group promises fresh concepts, exciting solutions, plenty of class and even more heart.